In line with the implementation of the requirements of Article 11 of the Corporate Governance Directive, Behshahr Industrial Development Company launched its whistle-blowing system in order to strengthen transparency, improve accountability and receive complaints and criticisms.
According to the report of communication and information management, in a new step, the whistle blowing system of Behshahr Industrial Development Company was designed and implemented. This system, which was created in the framework of the requirements of the corporate governance guidelines of listed companies, provides a comprehensive and transparent mechanism for receiving and following up complaints, criticisms and public reports.
The mechanism of the whistle-blowing system is designed in such a way that for each specialized field, an official is designated as the “responsible secretary”. After receiving whistle-blowing, complaints and criticisms, these secretaries are responsible for handling and responding to registered cases and provide monitored reports of the handling process and the actions taken to the senior managers of the company in weekly and monthly intervals.
Reporters can receive a tracking number when registering their complaints, through which they will be able to view the status of the response and the results of the actions taken online. Also, this system has provided the ability to register complaints anonymously or with personal information.
The planned structure for the system is such that the history of all complaints, criticisms and actions related to them are recorded and maintained systematically. In addition to increasing transparency, this approach helps the process of dealing with complaints and problems in an organized manner and with strict supervision.
The address of the whistleblowing system is on the official website of Behshahr Development Company and people can register their complaints, criticisms or reports by referring to this section.
